How to Create a Customer Account
Customer Accounts are logins that can be created by customers when they place an order. This login then saves their details for subsequent bookings, and ties the details of their order to the same account, so that their buying patterns can be tracked.
Instructions
Log in to the Back Office (https://backoffice.digitickets.co.uk)
Click on Customers, and then Customers with Accounts.
3. Click on the blue Add button in the top right-hand corner.
4. Enter in your Reference or leave it blank for the system to generate.
5. Enter in the First & Last Name of the Customer.
6. Enter in a 3rd Party ID if using a third-party integration to identify this customer account. Otherwise, leave this blank.
7. Enter the Email Address of the customer.
8. Choose whether this is a Business account or a Personal account.
9. Click on Add to save the customer record.
10. An Account Confirmation email will be automatically sent to the customer when you click on Add.
If you wish, you can log further contact details against the account by clicking the ‘Addresses’ and ‘Contacts’ links on the right-hand side of the account. In there you can click ‘Add’ to log these against the account. You can have multiple addresses and contacts against one account, but you must select a primary member.
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