How to Create a Sale Limit

How to Create a Sale Limit

Sale Limits allow you to restrict the sale of certain items within the overall capacity. This functionality can ensure you do not overbook your sessions, or help with the flow of people coming for the session.

If there will only be one capacity for all items in the entire session then this can be controlled by the session capacity itself.

Instructions

  1. Log in to the Back Office (https://backoffice.digitickets.co.uk)

  2. Click on Pricing, and then Sale Limits

3. Click on the blue Add button in the top right-hand corner

4. Now you can start filling in the form to create your sales limit

Field

Meaning

Field

Meaning

Event

Choose the event which the sale limit applies to.

Event Scope

Choose whether the sale limit applies to the whole event, or particular sessions.

Distribution Channel

Choose whether you wish to have a sales limit on a third-party seller or distribution seller.

Payment Channel

Choose whether the sales limit applies on a particular point of sale (i.e. Online, ProPoint etc.)

Reseller

Choose whether the limit applies to any resellers.

Item Category

Choose the category of the items or tickets you wish to apply the limit to.

Branches

Choose which branch the limit applies to. (Note, you may not have this option if you do not use multiple branches.)

Field

Meaning

Field

Meaning

Item

Choose the item or ticket to apply the limit to.

Max Amount

Enter the number of what you are limiting.

Amount Type

People - Using the “No. of people covered” field in the tickets, the total number of people associated with the tickets in the basket.

Percentage - Choose a percentage amount to limit the event by.

Items - Limiting the total quantity of items in the basket.

Orders - Limiting how many orders in total for all customers can book for this event.

People Per Order - Limiting customer’s individual orders by the number of people.

Status

Choose whether the sale limit is active when saving, or inactive when saving.

5. Once you have filled in the information, press the pink Add button in the lower right-hand corner.

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